Frequently Asked Questions

Why choose is an end to end service that helps people refinance their home loan. As a result, it is simple, fast and can be completed entirely online and over the phone. So we make the refinancing journey convenient, removing uncertainty while providing you with the best home loan refinance rates in the marketplace.

Are you a home loan comparison website?

No, we are not a comparison website, lender or bank. We are a digital marketplace, that combines customised technology and real accredited mortgage professionals to make the refinance process easy. So you get the best of both worlds!

Where do your home loans come from?

We are backed and owned by eChoice, one of Australia’s first home loan comparison websites, and an award-winning mortgage aggregator. Therefore, we utilise eChoice’s lender panel, with over 3,000 home loans from multiple lenders including the big four banks.

How many lenders do you have?

We have over 25 lenders on our panel, and our platform will compare all of those lenders to provide you with your personalised refinancing quote to suit your financial needs. Simply fill out some basic details and receive your free Refinancing Quote.

How do you calculate my refinancing savings on my quote?

Our loan matching software will compare over 3,000 products to help you search rates and find the lowest interest rate that you could qualify for. Hence your refinancing savings are calculated against your current loan versus the new loan that you could qualify for, based on the details you have provided us. The power is in your hands to search rates instantly.

Where are your Home Loan Consultants based?

Once you receive an online quote, a Home Loan Consultant will contact you during business hours to confirm your details and put you in touch with one of our Home Loan Managers to complete your loan application over the phone. All staff are based in our Ultimo, Sydney office close to Broadway feel free to come and meet us.

Are you accredited?

Yes, all our Home Loan Managers are qualified and accredited mortgage brokers that are committed to providing you a positive home loan journey. They are registered with the Mortgage and Finance Association of Australia (MFAA), or Finance Brokers Association Australia (FBAA), and hold a credit representative status with eChoice, Australian Credit License: 390528.

What does a Refinancing Home Loan Manager Do?

Your personal Home Loan Manager will service as the middle person between yourself and a lender, and therefore they will negotiate the loan on your behalf and assist in structuring the right loan for you.

Do you charge a fee?

No, we don’t charge a fee for using Once your loan has been settled with your lender, they will pay us a fee for completing the transaction. Therefore our service is completely cost and obligation free!

What if I am not refinancing?

That’s ok, we can assist at any stage of the home loan journey! Simply contact us and a specialised Home Loan Manager will assist you with your home loan.

I am not ready to make the switch?

Too easy, simply speak to one of our Home Loan Consultants and they will schedule a call back for another time, even if it’s six months away! In addition, we also offer Property Profile Reports from our partner Core Logic. So make sure you stay in touch and ask your Home Loan Consultant for a free report to find out the value of your property.